{"id":95,"date":"2020-06-03T18:37:11","date_gmt":"2020-06-03T18:37:11","guid":{"rendered":"https:\/\/wiberg-consulting.dk\/?page_id=95"},"modified":"2020-06-14T19:35:31","modified_gmt":"2020-06-14T19:35:31","slug":"support","status":"publish","type":"page","link":"https:\/\/wiberg-consulting.dk\/?page_id=95","title":{"rendered":"Support"},"content":{"rendered":"<div id=\"pl-gb95-6a8b7704a7b3b\"  class=\"panel-layout\" >\n<div id=\"pg-gb95-6a8b7704a7b3b-0\"  class=\"panel-grid panel-no-style\" >\n<div id=\"pgc-gb95-6a8b7704a7b3b-0-0\"  class=\"panel-grid-cell\" >\n<div id=\"panel-gb95-6a8b7704a7b3b-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child\" data-index=\"0\" >\n<div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-dbf295114b96-95\"\n\t\t\t\n\t\t><\/p>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2.jpg\" width=\"2500\" height=\"930\" srcset=\"https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2.jpg 2500w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-300x112.jpg 300w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-1024x381.jpg 1024w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-768x286.jpg 768w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-1536x571.jpg 1536w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-2048x762.jpg 2048w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-940x350.jpg 940w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-620x231.jpg 620w, https:\/\/wiberg-consulting.dk\/wp-content\/uploads\/2020\/06\/PageHeader_Support-2-195x73.jpg 195w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" title=\"PageHeader_Template\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n<\/div>\n<\/div>\n<div id=\"panel-gb95-6a8b7704a7b3b-0-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" >\n<div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><\/p>\n<h3 class=\"widget-title\">Vi tilpasser supporten til jeres behov\u2026<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n<p>Der er ikke 2 virksomheder, der er ens n\u00e5r det g\u00e6lder behov for support. Derfor tager vi altid en god dialog for at finde ind til det er er vigtigst for at f\u00e5 jeres hverdag til at fungere. Vi tilbyder online support og on-site support, der kan kombineres, s\u00e5 I f\u00e5r d\u00e6kket det behov der er for support.<\/p>\n<p>Vi kan fungere som \u201dout-sourced support\u201d, hvor vi tager alle support opgaver og h\u00e5ndterer dem i samarbejde med jeres brugere eller vi kan fungere som 2nd-line support, hvor jeres superbrugere kan sende opgaver, der ligger udenfor deres kompetenceomr\u00e5der, videre til vores support, der h\u00e5ndterer opgaver herfra\u2026<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Online support:<\/strong><br \/>\nSikrer jer bl.a. en hurtig opstart p\u00e5 supportopgaven \u2013 hermed kan jeres medarbejdere hurtigt vende tilbage til deres egne opgaver. Supporten foreg\u00e5r oftest via vores remote support v\u00e6rkt\u00f8j, der kan hentes her p\u00e5 siden, og kr\u00e6ver dermed mindst muligt af jeres tid\u2026<\/p>\n<p>&nbsp;<\/p>\n<p><strong>On-site support:<\/strong><br \/>\nVores konsulenter kommer p\u00e5 bes\u00f8g on-site p\u00e5 jeres lokation(er) de aftalte dage og udf\u00f8rer de opgaver, der typisk ikke kan h\u00e5ndteres vha. af remote support. Sammen med jeres brugere, superbrugere eller egen IT-support prioriteres de support- og driftsopgaver, der ligger i supporten.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Ad hoc support:<\/strong><br \/>\nVi tilbyder \u201dad hoc\u201d support, men anbefaler, at I laver en supportaftale med os, s\u00e5ledes at vi kan sikre den bedste service for jeres virksomhed. Ad hoc support vil altid blive faktureret efter medg\u00e5et tid\u2026<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Der er ikke 2 virksomheder, der er ens n\u00e5r det g\u00e6lder behov for support. Derfor tager vi altid en god dialog for at finde ind til det er er vigtigst for at f\u00e5 jeres hverdag til at fungere. Vi tilbyder online support og on-site support, der kan kombineres, s\u00e5 I f\u00e5r d\u00e6kket det behov der [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-95","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/pages\/95","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=95"}],"version-history":[{"count":5,"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":125,"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=\/wp\/v2\/pages\/95\/revisions\/125"}],"wp:attachment":[{"href":"https:\/\/wiberg-consulting.dk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}